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Paul Smith Click and Collect

CLICK & COLLECT

Place your order online and collect from one of our Paul Smith shops across Hong Kong free of charge.

Paul Smith Click and Collect

FREQUENTLY ASKED QUESTIONS

When will I be able to collect my order?

Allow 3-10 working days for shipment, purchases are shipped from the UK. We will contact you as soon as your order is ready for collection.

What do I need to bring?

When you arrive to collect your order please remember to bring:

– Your emailed order confirmation (either printed out or on your phone)

– Either valid photo ID (your passport or photo driving licence is ideal) or the debit/credit card used to pay for the order.

– Someone else can collect order on your behalf if they present both your order confirmation and ID.

We’ll keep your order at your chosen shop for 14 days, after which it will be returned to our warehouse and you will be contacted.

Can I return or exchange my item?

If for any reason you are unhappy with your order upon collection you can either have:

– A credit-note which can be spent in any Paul Smith shop

– A like-for-like exchange in our full price shops

– The Paul Smith shop can arrange for your order to be returned and refunded the next business day.

If you’d like to know more, you can find the full Terms and Conditions here.

Welcome to Paul Smith

We ship to Germany.

Shop

Shoppers can enjoy:
Free Shipping over 250€
Free Click & Collect
Free Returns

Welcome to Paul Smith

We ship to Denmark.

Shop

Shoppers can enjoy:
Free Shipping over Kr. 1,750
Free Click & Collect
Free Returns

Welcome to Paul Smith

We ship to France.

Shop

Shoppers can enjoy:
Free Shipping over 250€
Free Click & Collect
Free Returns

Welcome to Paul Smith

We ship to Singapore.

Shop

Shoppers can enjoy:
Free shipping with duties paid

Welcome to Paul Smith

We ship to Thailand.

Shop

Shoppers can enjoy:
Free shipping with duties paid

Welcome to Paul Smith

We ship to United States.

Shop

Shoppers can enjoy:
Free shipping with duties paid
Free Click & Collect
Free Returns

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